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Frequently Asked Questions
1. When can we arrange shipment for the equipment?
Standard machines usually ship within 15 days of deposit. Customized machines typically require more than 25 days.
2. What support is provided if the machine encounters problems?
We provide free replacement components if the machine is within the warranty period. Additionally, engineers can be dispatched for on-site repairs.
3. Do you provide operation training for the staff?
Yes, professional engineers are available for on-site installation, adjustment, and comprehensive operation training.
4. What is the range of glass thickness the machine can handle?
The machine is capable of processing glass with a thickness ranging from 2mm to 19mm.
5. What is the maximum glass size for this processing line?
The machine can handle a maximum glass size of up to 3660*2440mm, according to model specifications.
6. What control system is used in the machine?
The equipment utilizes a Mitsubishi PLC and a Delta servo system to ensure stable and efficient performance.