Frequently Asked Questions
How is the after-sales service handled?
We provide a response within 12 hours via email and offer 24-hour after-sales support. With over 12 years of experience, we ensure fluent communication and efficient problem-solving.
What is the guarantee for the machine?
The machine comes with an 18-month guarantee. We provide 24-hour technical support, English manuals, and video tutorials. Consumable parts are provided at agency prices.
Do you provide equipment operation training?
Yes, professional engineers can be sent to the working site for installation, adjustment, and comprehensive operation training.
Why might your price differ from other factories?
Quality is determined by internal components. We use world-famous and reliable electrical parts to minimize breakdowns and ensure long-term stability, which may be reflected in the price.
What is the expected delivery time?
Standard machines are typically delivered within 3-15 days. For non-standard or customized machines based on specific requirements, the timeframe is usually 15 to 30 days.
Yabo CNC
