Frequently Asked Questions
When can you arrange shipment?
We usually arrange shipment within 15 days after receiving the deposit. However, customized machines may require more than 25 days.
What support is provided if the machine has problems?
If your machine is within the warranty period, we can send free components. We can also dispatch engineers to assist with repairs.
Do you provide equipment operation training?
Yes, we can send professional engineers to the working site for installation, adjustment, and comprehensive operation training.
What glass thicknesses can this machine process?
This automatic loading and unloading machine is designed to handle glass thicknesses ranging from 2mm to 19mm.
Can the machine be customized for specific requirements?
Yes, every machine can be customized to meet your special industrial requirements and processing needs.
What control systems are used in the machine?
The equipment utilizes high-quality Mitsubishi PLC and Delta servo systems to ensure stable and efficient performance.