Are you a manufacturer?
Yes, we are a professional manufacturer with more than 16 years of experience in this field.
What is the delivery time for the machines?
For standard machines, the delivery time is 20 days after receiving the deposit. Customized machines should be confirmed with our sales team.
How about the after-sale service?
We provide immediate responses within 12 hours for machine issues. If required, we can appoint engineers to help with installation and worker training.
What is the guarantee period?
All machines come with a one-year guarantee (excluding wearing parts). Broken parts are provided free of charge during this period, though clients cover courier fees. We offer 24-hour online technical support.
Do you provide equipment operation training?
Yes. We can send professional engineers to the site for installation, adjustment, and training. Online training is also supported.
What are the payment terms?
We support various payment methods, including T/T and L/C.