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Frequently Asked Questions
When can we arrange shipment?
We usually arrange shipment within 15 days after getting deposit, but customized machines may require more than 25 days.
What can you do if the machines have problems?
We can send free components if the machine is within the guarantee period, or dispatch engineers to repair your machines.
Do you provide equipment operation training?
Yes. We send professional engineers to the working site for installation, adjustment, and operation training. All our engineers have passports.
What is the maximum glass size this machine can process?
The maximum processing glass size for the JYX-2025 model is 2000*2500mm.
What glass thickness is compatible with the loading machine?
It supports single glass thickness ranging from 3mm to 12mm, with extended capabilities for 10-55mm.
Is the machine color customizable?
Yes, the machine color can be customized according to your specific requirements.