Frequently Asked Questions
Are you a professional manufacturer for this equipment?
Yes, we are a professional manufacture with extensive production facilities and multiple specialized workshops.
What kind of after-sales service do you provide?
We offer 24-hour after-sale service, with email responses within 12 hours. We have over 12 years of experience in this machine field ensuring fluent English communication.
What is the warranty period for the sandblasting machine?
The machine comes with an 18-month guarantee. Additionally, we provide 2 years of quality assurance for the machine (excluding consumables) and lifetime technical support.
Do you provide equipment operation training for new users?
Yes, we can send professional engineers to your site for installation, adjustment, and comprehensive operation training. All our engineers are ready for international travel.
How long is the typical delivery time?
Standard machines usually take 3-15 days. For non-standard or customized machines built to specific client requirements, the delivery time is 15 to 30 days.
What payment methods do you accept?
We accept various payment methods including T/T, L/C, D/P, and Western Union to suit your convenience.