❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a factory-integrated enterprise with over 21 years of focus on insulating glass processing and curtain wall equipment.
What is the typical delivery time after placing an order?
Delivery takes approximately 45 working days for a whole production line and 30 working days for a single machine.
What kind of warranty do you provide?
We offer a 12-month guarantee (excluding wearing parts) and lifelong technical service with onsite engineer support upon request.
How do you ensure product quality?
Each machine undergoes 100% quality examination and testing before shipment, meeting ISO and CE certification standards.
Do you provide overseas installation and service?
Yes, we have a dedicated service team and can provide overseas installation, training, and maintenance services.
Can the production line handle Low-E glass?
Absolutely. Our washing machines use specialized soft brushes and feature automatic Low-E coating detection to prevent scratches.