?
Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We integrate industry and trade, ensuring both professional manufacturing and efficient service.
2. How long is the delivery time for the extrusion line?
The standard delivery time ranges from 2 to 6 weeks depending on the configuration and requirements.
3. What are your standard terms of payment?
Our usual terms are T/T 30% in advance and the balance before shipment, or L/C at sight.
4. What kind of after-sales support do you provide?
We provide comprehensive online support and video technical support. Engineers are also available to service machinery overseas when necessary.
5. Does the equipment come with a warranty?
Yes, all our new machinery comes with a 1-year warranty from the date of installation.
6. Can the cooling table be customized for specific profiles?
Yes, we specialize in customized solutions tailored to your specific production requirements for bars, pipes, films, or sheets.