Are you a professional manufacturer?
Yes, we are a professional glass processing machinery manufacturer with extensive industry experience since 2006.
What kind of after-sales service do you provide?
We offer 24-hour after-sales service with a dedicated technical team. Communication is barrier-free in fluent English to help solve problems timely.
What is the warranty period for the machine?
Our standard guarantee is for 12 months. We provide 18 hours of technical support via email or video, along with English manuals and video tutorials.
Do you provide equipment operation training?
Yes, we can dispatch professional electrical and mechanical engineers to install, adjust the machines, and train your staff on-site.
Why choose your machines over lower-priced competitors?
We are an innovative enterprise with an experienced technical team. While using top-tier components and functions, our pricing remains highly competitive with superior after-sales support.
Can the software be updated remotely?
Yes, the PLC is equipped with a remote control system, allowing our service team to update or diagnose software issues from afar.