After-Sales Service
After choosing our machine, we provide you with a lifetime online guidance service. Each service ensures that a team of engineers is available to help you timely solve any difficulties you encounter.
Company Overview
Founded in 2002, we are a high and new technology enterprise specializing in developing and selling a series of automatic glass machines, laser engraving machines, curved toughened glass bending machines, and window and door machinery.
Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional manufacturer with more than 5 dedicated workshops.
How is your after-sales service?
We offer 24-hour online support and reply within 12 hours. We have over 12 years of experience in the machine field with barrier-free English communication.
What is the machine guarantee?
We provide an 18-month guarantee and a 2-year quality assurance for the machine (excluding consumables), including lifetime technical support.
Do you provide equipment operation training?
Yes. We can send professional engineers to your site for installation, adjustment, and comprehensive operation training.
How long is the delivery time?
Standard machines take 3-15 days; customized machines according to specific requirements typically take 15 to 30 days.
What payment methods do you accept?
We support multiple payment methods including L/C, T/T, D/P, and Western Union.