Frequently Asked Questions
What we can do for you?
We are committed to providing you with advanced equipment, technical solutions, and comprehensive service support to help you improve production efficiency, reduce costs, and optimize product quality.
Are you a trade company or manufacturer?
We are a manufacturer with independent research and development capabilities and manufacturing capabilities, but we also provide OEM and ODM services.
What is your delivery date?
About 35 days after receipt of payment.
What is your payment terms?
30% deposit in advance and 70% balance before shipment.
Can we be your agent?
We warmly welcome global agents to cooperate with us. We will provide full support for agents to expand the market, including professional solutions for machine technical issues and comprehensive after-sales service. In addition, our agents can enjoy favorable discount policies and attractive commission returns.
What is the after-sales service?
We offer a one-year warranty and lifetime service for the products. During the warranty period, if the equipment malfunctions or components are damaged (excluding human factors and force majeure), the supplier will be responsible for free repair. After the warranty period, we will provide multiple support methods to ensure the normal operation of the system.